If your inquiries or concerns were not addressed properly within this documentation, feel free to contact our support team in the designated support server.
GeneralCopy link to section
| Question | Answer |
|---|---|
| How do I invite Boomerang to my server? | Click here to invite Boomerang to your server. |
| Where do I access the dashboard? | You can find our dashboard here. |
| I bought premium, how do I enable it on my server? | You can manage your premium subscription in your account settings. |
My server does not show up when I try to enable premium. What do I do? | Make sure the bot is in the server before attempting to activate premium. You can invite the bot here. |
| I found a bug, where can I report it? | You can report bugs in our Discord server through our support channel. If the issue is sensitive or involves a potential security vulnerability, please email us at [email protected] instead. |
| How can I join the Boomerang team? | If applications are open, you’ll see a posting on the career page, and you’ll also receive a notification in our Discord server. |
What is the difference between Legacy Premium and Premium? | Legacy Premium is our name for the premium plan given to those who bought the bot before we moved to a monthly subscription model. There is no difference between Legacy Premium and Premium. |
| Can my server affiliate with Boomerang? | Boomerang does not offer nor intend to offer an affiliation program. |
| What is the Boomerang prefix command? | We currently do not offer prefix commands. |
| Can I customise my bot’s server profile? | Customisation is a way for our premium subscribers to customise the appearance of the bot on your server. You can edit the bot’s name, profile picture, banner and about me. |
BillingCopy link to section
| Question | Answer |
|---|---|
| How do I purchase a premium subscription? | You can purchase a premium subscription here. |
| How much does a premium subscription cost? | You can view all our prices here. We offer monthly and yearly plans. |
| Can I get a refund? | We do not accept refunds for any purchases. |
| Is my payment and card information safe? | Yes, we use a third-party service, Stripe to handle all purchases. For more information, refer to the Stripe webpage. |